News, stories, and updates from Parcel Motel

We’ve a new look!

November 16, 2016 News

Great news! We’ve updated the screens on the Parcel Motels – we’ve made it even easier for you to collect, return or send a parcel.

So what’s changed?

  • You can now choose to enter your phone number & pin number from your SMS or use a QR code to collect your parcel.
  • The pin number you receive will now be 6 digits instead of 4.
  • It’s easier and quicker to collect, return or send a parcel.

How do I use the QR code? Using the QR code couldn’t be easier! All you have to do is:

  • log into your Parcel Motel account on your mobile phone when you get to your Parcel Motel.
  • go to ‘Your Recent Activity’ section and click on the ‘QR Code’ on the right hand side of the parcel you are collecting.
  • scan the QR code on the screen below the scanner underneath the screen on the machine.
  • collect your parcel as normal!

We hope you like our new look!

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