What is Parcel Motel?
Parcel Motel offers a 'virtual address' that allows you to manage your online shopping deliveries easily.
Collect a Parcel
Shop with your favourite brands online and collect your purchases at your local Parcel Motel Locker or Parcel Motel Point, at a time that suits you.
No more waiting in
Return a Parcel
Changed your mind about an online purchase? With Parcel Motel you can easily return unwanted parcels. Returns to some retailers are even free!
No more hassle
Send a Parcel
If you sell online, or want to send a gift to a loved one, our Send service is perfect for you. Send to a specific address or to another Parcel Motel user.
No more queues
Happy shopping
The way we shop is changing fast. More of us are buying online, but delivery difficulties and high postage costs have put many Irish consumers and retailers off. How often have you spotted a bargain online only to find that the savings are wiped out by high delivery costs or the website won’t deliver to the Republic of Ireland? Who will be at home when an order is delivered? How can couriers contact people who live in apartments?
Parcel Motel solves those online shopping obstacles by providing you with a ‘virtual address’ – a way to avail of lower delivery prices – combined with convenient collection and drop-off locations. Parcel Motel is the perfect delivery solution offering you flexibility and value for money.
Why Parcel Motel?
Easy to Use
Parcel Motel makes your experience of shopping and selling online a better one. With Parcel Motel, it has never been so easy to collect, return or send your parcels.
Save Money
Parcel Motel lets you avail of lower delivery prices from online retailers combined with easy and convenient collection, return and send services.
Unlock Stores
Shop with hundreds of online retailers across the UK and Europe who don’t deliver to the ROI and get access to a broad range of additional products from Amazon and eBay.
In Your Own Time
Parcel Motel allows you to easily collect, return and send your parcels wherever and whenever you want to, early ‘til late, seven days a week.
How does it work?
Simply shop on any website and when asked for delivery details enter your unique Parcel Motel Identification number (PMID) and the Parcel Motel Irish address.
Your parcel will be delivered to your local Parcel Motel locker terminal for collection, and you will receive a text message containing a unique and secure PIN number to use to release your parcel. It’s that simple.
As an Irish Parcel Motel customer you can now save on delivery costs and shop online with hundreds of UK retailers who don’t deliver to the Republic of Ireland.
UK virtual address service temporarily suspended. For more information, please refer to the support section.
Parcel Motel UK Address *
Your Name
Your PMID
1A McKinney Road
Newtownabbey
Co Antrim
BT36 4PE
* Use for websites that only deliver to the UK or offer free UK delivery.
Parcel Motel Irish Address *
Your Name
Your PMID
UPS Customer Centre
Unit 5 Mygan Park
Jamestown Road
Finglas East
Dublin 11, D11 A729
Ireland
* Use this address for all other deliveries.
A nationwide network
With a nationwide network in Ireland, we make collecting, returning and sending parcels quick, easy and convenient.
Our Parcel Motel network is made up of over 13,500 lockers in over 175 different locations around the country, in petrol stations, convenience stores, supermarkets and shopping centres, so wherever you are, there’s a good chance that there is a Parcel Motel near you.
